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Work at SAM

Operations

Head of Manufacturing and Asia Operations

 

THE CANDIDATE

We're looking for an exceptional leader who understands how industrial design, electronics, mechanics, firmware and software apps come together in a product like SAM Labs and how it all gets manufactured to delight our consumers. You're experienced working in a dynamic environment, successfully managing a local team in Hong Kong or Shenzhen along with a handful of Contract Manufacturers and OEMs executing new products and meeting availability dates  under tight deadlines and with cost constraints. You're happy to roll up your sleeves and solve day-to-day issues while having the ability to identify, allocate resources and capacity plan for future product execution. You feel very comfortable managing while in the office, on the road, on the phone, at the CM or OEM, wherever and however.

 KEY RESPONSIBILITIES

  • You’ll be leading our Asia Operations team of Electrical, Mechanical and Industrial engineers, Logistics coordination, Quality assurance, control and inspection and Sourcing while also understanding the needs of the entire company (marketing, sales, product design, design engineering, etc.). You’ll manage the local internal teams and external CMs and OEMs responsible for manufacturing our products.
  • The team you’ll lead is the nexus for product execution. Our team in London will be driving new product concept ideation, design and development and turning over projects to your team, our Asia Operations team to flawlessly execute.
  • You’ll ensure detailed coordination and constant communication with our team in the UK.
  • You’ll Develop and implement a comprehensive sourcing strategy and optimize our various manufacturing capabilities pipeline and strategic supply base – keeping our organisation nimble, cost effective, and efficient.
  • You’ll implement quality control processes which ensure suppliers are complying with global regulatory, product safety, ethical and compliance standards. You and your team will craft success criteria for quality and safety related to product performance, cost and delivery.
  • You will “own” the timeline from turn-over from SAM Labs UK until product is shipped
  • You’ll recruit and shape your team locally and offer sound guidance on adding talent to SAM Labs UK
  • You’ll demonstrate sound business judgment and contribute to the strategic direction of the organisation.

 

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

  • 10+ years (5 years minimum) with a proven history of shipping reliable and appealing products (some combination of toys, robotic products, consumer electronics, industrial and medical solutions, etc
  • Strong toy/game industry knowledge
  • Proven leadership experience growing and managing geographically distributed teams (Hong Kong/Shenzhen/greater China)
  • Disciplined project management skills – leading, overseeing and executing a continuous pipeline of new product introductions simultaneously
  • Broad knowledge of and experience with consumer product manufacturing and prototyping processes – from 3D printing, CNC Milling, SLS and Vacuum casting to Plastic Injection Mould Tooling / Moulding, Metal stamping, Machining, and electro-mechanical assemblies including charging solutions, compliance testing, Bluetooth stacks and hardware, audio solutions, cameras, antennas, EM shielding, etc.
  • Broad knowledge and experience with Global Product Safety and Regulatory Standards, and product conformance regulations such as ASTM, CPSIA, EN-71, RoHS, REACH, WEEE, CE, FCC, etc.
  • Experience building a manufacturing capabilities pipeline for new tech products
  • Understanding and proven ability to integrate complex subsystems into a cost engineered consumer product
  • Knowledge of the issues common to electromechanical products, especially relative to BLE communications
  • Great written, presentation, communication and management skills
  • Proven results in identifying, attracting, retaining, managing and leading talent.
  • Proven ability to lead the team in making great compromises between good, fast, cheap, and a dozen other product variables

 

Nice-to-Haves:

  • Start-up experience
  • Experience in wireless communications

 

EDUCATION

  • A Bachelor’s degree in Mechanical Engineering, Electrical/Electronic Engineering, or Industrial Engineering degree, Master’s preferred

 

COMPENSATION  

The Lead of Asia Operations will earn a compensation package commensurate with the responsibilities, including base salary, performance bonus and long-term incentives. SAM Labs is offering meaningful share options as equity as part of commensuration

Office and Finance Assistant

SAM Labs makes the most entertaining smart toys that inspire every child to discover the fun in coding and creating. Our kits teach children how to code by combining physical toys, a digital app and mobile games. SAM Labs is one of London’s most exciting startups, and is a part of Tech City Upscale, Go to Grow, [email protected], TED, Microsoft Accelerator and Intel Accelerator.

We are on the hunt for an energetic Office and Finance Assistant to join our team. You will be responsible for supporting the wider SAM Labs team with general day to day running of the office. An exciting varied role in a fast paced environment where you play a key part in the general efficiency and success of the office.  Dividing your time between Office Management and Finance tasks, you’ll be working closely with our Financial Controller and Head of People.

Responsibilities

Office

  • Be the face and voice of SAM Labs:  greeting, welcoming and and taking care of visitors
  • Process Human Resources administration including but not limited to drafting contracts and ensuring staff files are up to date
  • Optimize admin and logistics flows to improve the effectiveness of operations
  • Maintain office and studio by keeping all areas clean and organized
  • Make sure food and office supply pantries are always fully stocked
  • Maintain office condition and coordinate repairs
  • Provide general administrative assistance to team members, inclusive of arranging travel and accommodations

Finance

  • Assist Financial Controller with managing payment of supplier invoices
  • Help Financial Controller with payroll processing
  • Manage staff expenses with the help of our expense management system
  • Review expenses on company cards, ensuring receipts and invoices are uploaded
  • Maintaining petty cash and reconcile every month
  • Chase overdue customer invoices


Skills and Qualifications

  • Proven experience as an office administrator or relevant role
  • Have a bright and positive attitude
  • Are able to work under pressure, rearranging priorities as required
  • Are always on the lookout to improve processes and make things more efficient
  • You are highly organised, reliable and able to juggle various tasks
  • Big plus if you have finance experience. If you don’t, ambition in this direction is a must, we will make sure you’ll learn the tricks of the trade
  • Previous startup experience is a bonus 

We value optimism, collaboration, sense of ownership, the ability to embrace ambiguity, talk-less-do-more attitude, learning from failure, and making the team successful. If you identify with our values and want to contribute to SAM Labs, we’d love to have you.

Product

Senior Game Artist

SAM Labs intersects physical toys with fun apps to create immersive experiences. Our mission is to inspire every child to easily discover the fun of coding and creating. Our apps are digital playgrounds where children can explore stories through a variety of content, and program and modify their physical toys.

We are looking for a talented Senior Game Artist / UI Designer to join our Play team in the London office.

As a Senior Game Artist you...

Will have a strong interest in UI design, able to use your artistic talents and the input from our UX designer to produce beautiful, fun-to-use screens and apps. You will set the creative style for every aspect of the toy and game.

Will design and produce amazing characters and worlds that our players become immersed in.  We will look to you to produce concepts and key art for physical toys, and key frames and story boards for their back stories.

Will be working closely with Game- and User Experience Designers to design, develop and produce fun and exciting visuals for a variety of media: illustrated stories, comic books, assets and backgrounds for videos and anything else we can think of to communicate our stories in a way that kids will love!

 

Your portfolio demonstrates that …

  • You know the meaning of fun
  • You know what it means to make games and fun apps for mobile
  • You can design in and for Unity
  • You are experienced in creating appealing characters and environments
  • You can work with game-designers and developers to create and iterate on prototypes FAST!

 

You are…

  • Experienced (at least 5 years of Design/Art experience)
  • Keenly interested in what happens in the gaming industry
  • Energetic and motivated, you get thing done!
  • A mentor for junior members of the team
  • A team player but owning your process
  • Organised and know how to communicate
  • At home working in an agile project environment

 

Bonus skills

  • Experience in developing games for kids
  • Experience in developing games with hardware in mind (smart toys, etc)
  • Knowledge of technical constraints, optimization and implementation
  • You can sculpt prototype toys based on your concept art
  • Skills in animation and visual effects
  • Experience from creating concept art
  • You have some sort of awesome hobby like tightrope walking
Product and Interaction Designer

We are looking for an exceptionally passioned Product and Interaction Designer to be part of SAM Lab's product team, building the next generation of physical/digital educational play.

We’ve got extremely exciting products in the making, intersecting physical toys and digital gaming in story-led and immersive experiences, leveraging gamification to teach kids the joys of programming and creativity.

Your key contribution to the product will be developing new experiences working at the junction of Hardware and Software. We are looking for an experienced candidate with a passion for detail and a experience in both the physical and digital world.

You will report into the VP Product and work very closely with Product Owners, UX Designer and the Core Game Team to take the SAM universe to the next level.

Responsibilities

  • Help design the next line of SAM Labs' Products working closely with Product Owners, Hardware and Software engineers.
  • Being involved in the full development cycle from Concept to Manufacturing/Release, taking initiative and interacting with all involved parties.
  • Research and ideate for the creation of new physical and digital experiences as part of the SAM products range.
  • Producing detailed drawings and specifications documents for internal and external use.
  • Engage with competitors products, analysing strategy and reporting to other team members.
  • Organise and carry out user testing sessions with users.

You

  • Have 4+ years of product design experience or equivalent.
  • Love prototyping, making and are a great finisher.
  • Have a range of experiences across designing for physical products, electronics and software elements.
  • Are confident with sketching and 3D CAD (Rhino, Solidworks or Catia).
  • Have experience with design across both physical and digital products.Are able to thrive in an fast-paced, start-up environment; experienced working with Agile.
  • Have ideally worked in toys or products for kids before.

As a young company, the best way to fare here will be by forming bonds with other employees (who come from completely different disciplines to yours), take initiative to pursue your instincts and ideas, and to drive the company forward.

We value optimism, collaboration, sense of ownership, the ability to embrace ambiguity, talk-less-do-more attitude, learning from failure, and making the team successful. If you identify with our values and want to contribute to SAM, we’d love to have you.

Sales and Marketing

Head of Sales - APAC (Singapore)

Head of Sales – APAC – Based Hong Kong or Singapore

SAM Labs is one of the UK’s fastest growing EdTech start-ups, and is a part of Tech City Upscale, TED, Microsoft Accelerator and Intel Accelerator. We make the most entertaining smart toys that inspire every child to easily discover the fun in coding and creating. Our kits teach children how to code by combining SAM wireless Bluetooth blocks and SAM digital apps.

As part of the company’s global growth, we are expanding our sales team and seek an experienced Business Development Manager for our APAC region to drive rapid growth within the booming Educational Technology industry. 

The role can be based in either Hong Kong or Singapore and your focus will be on developing and growing our business by building relationships, identifying new opportunities, drafting business plans, closing deals, and growing your APAC accounts. Your combination of strategic thinking and sharp execution, powered by your relentless ambition and energy will help us reach our business goals and in turn ensure you benefit from our commission structure.

You will be a results-driven, growth- obsessed opportunity hunter, who gets their thrills from identifying and capturing new opportunities 

Responsibilities

  • Delivering sales against target.
  • Identifying new business opportunities with distributors.
  • Generating new leads, pitching our products to new clients and closing deals.
  • Delivering consistent month on month revenue growth from new and repeat customers.
  • Managing and prioritising your pipeline.
  • Building proposals suited to clients’ needs with the support of Marketing and Design.
  • Growing and Managing your accounts.
  • Reporting and providing feedback on channel progress.
  • Managing APAC account manager in China

Skills and Qualifications

  • Solid sales experience from within a high-growth technology start-up.
  • Teacher/Education background is an advantage.
  • Must be able to speak fluent English, and Mandarin or other APAC languages desirable.
  • A proven track record of exceeding targets.
  • Familiarity with CRM and pipeline management with an understanding of financial planning and forecasting.
  • Excellent communication skills.
  • The ability to work to tight deadlines and manage multiple projects.
  • A strong work ethic with an eagerness to learn.
  • Willing to travel 50%+% of your time in territory.

At SAM Labs we value optimism, collaboration, a sense of ownership, the ability to embrace ambiguity, talk-less-do-more attitude, learning from failure, and making the team successful. If you identify with our values and want to contribute to SAM Labs, we’d love to have you.

Educational Consultant

SAM Labs makes the most entertaining smart toys that inspire every child to discover the fun in coding and creating. Our kits teach children how to code by combining physical toys, digital apps and mobile games. SAM Labs is one of London’s fastest growing edtech startups, and is a part of Tech City Upscale, Go to Grow, [email protected], TED, Microsoft Accelerator and Intel Accelerator.

We are on the hunt for a passionate SAM Labs Master Trainer to join our team in East London. An exciting opportunity where you will be responsible for supporting SAM Labs’ growing user base across the world; crafting, leading and implementing a training strategy across both Product and CPD.

Responsibilities

  • Establish the appropriate structures and processes to implement a global programme of product training, targeting distributors and teachers, both online and face-to-face
  • Personally deliver product training and teacher professional development to flagship schools, Ministries of Education, corporates and private school chains. (We estimate a 50% travel requirement for this role.)
  • Design appropriate quality control metrics to ensure the highest quality across all training provision and inform consistent Build and lead a team of external training consultants, in market, to develop coverage across SAM Labs’ key markets, from the US to China
  • Design a range of training for teacher professional development and scope potential for monetisation

Skills and Experience

  • A formal teaching qualification or substantial teaching experience
  • Experience in implementing product training and teacher professional development programmes (both online and face-to-face)
  • Excellent oral and written communication skills
  • Highly organised
  • Strong understanding of the international education industry
  • Digitally literate – proficiency in and enthusiasm for digital learning
  • The ability to build relationships and work collaboratively with a range of different stakeholders, in a fast-paced start-up environment
  • Able to thrive in the dynamic environment of a start-up
  • Willing to travel approximately 50% of the time

 

We value optimism, collaboration, sense of ownership, the ability to embrace ambiguity, talk-less-do-more attitude, learning from failure, and making the team successful. If you identify with our values and want to contribute to SAM, we’d love to have you.

 

Marketing Intern

SAM Labs makes the most entertaining smart toys that inspire every child to easily discover the fun in coding and creating. SAM Labs is one of London’s fastest growing tech startups, and is a part of Tech City Upscale, Go to Grow, [email protected], TED, Microsoft Accelerator and Intel Accelerator. SAM Labs is revolutionising and democratising STEM education, hands-on learning, and the way people think about technology.

We're on the hunt for a talented Marketing Intern looking to join a rapidly expanding marketing team at our award-winning digital startup in East London. You will play a fundamental role in helping to shape the future of our marketing efforts and help the team deliver breakthrough results.

The ideal candidate will be able to work in a fast-paced, innovative, dynamic environment, able to juggle multiple projects at once, and know what it takes to get things done. We will encourage you to think outside the box, and bring your best brain forward at all times. You will play a key role in driving online revenue, growing customer loyalty, and building a strong consumer brand.

Responsibilities

  • Owned media - coordinate the production of assets, write basic copy, create content calendars, publish content across social media channels and email
  • Earned media - implement influencer outreach including sampling/review logistics, coordinate asset and copy needs of PR agency
  • Creative - support creative director in coordinating asset production including photo and video shoots
  • Data - provide assistance on personalised lead generation campaigns through data cleansing, organisation and insight
  • Reporting - create reporting based on the performance of various campaigns across all channels
  • Overall involvement in all marketing related activities in all channels, supporting new requirements as they arise

About you:

  • You have education in marketing, business, or similar field
  • You are able to manage multiple projects simultaneously, with great attention to detail
  • Experience in digital marketing
  • Experience and familiarity running social media channels
  • You have lots of creativity, energy, ideas, and passion to make an impact
  • You have a love for data analysis
  • You have excellent communication skills
  • You’re a confident self-starter
  • You’re passionate about what we do at SAM
  • Bonus if you’ve worked for a similar start-up!

Salary

  • £20,000
  • Possibility of evolving into a permanent position if it works out for both of us!

We value optimism, collaboration, sense of ownership, the ability to embrace ambiguity, talk-less-do-more attitude, learning from failure, and making the team successful. If you identify with our values and want to contribute to our company, we’d love to have you in.

For extra credit, send us a sample of something that’s good, and send us a sample of something that’s great. Not something you created, and no explanation needed.

Business Development Manager

Business Development Manager

SAM Labs makes the most entertaining smart toys that inspire every child to discover the fun in coding and creating. Our kits teach children how to code by combining physical toys, a digital app and mobile games. SAM Labs is one of London’s fastest growing edtech startups, and is a part of Tech City Upscale, Go to Grow, [email protected], TED, Microsoft Accelerator and Intel Accelerator.

We are expanding our sales team and are on the hunt for an exceptional Business Development Manager to drive rapid growth in the booming Educational Technology Industry.

You will focus on developing and growing our business by building relationships, identifying new opportunities, drafting business plans, closing deals, and growing your accounts. Your combination of strategic thinking and sharp execution, powered by your relentless ambition and energy will help our business reach stretch targets. You will be a results-driven, growth- obsessed opportunity hunter, who gets their thrills from identifying and capturing new opportunities.

 

Responsibilities

  • Identifying new business opportunities with distributors
  • Generating new leads, pitching our products to new clients and closing deals
  • Delivering consistent month on month revenue growth
  • Managing and prioritising your pipeline
  • Building proposals suited to clients’ needs with the support of Marketing and Design
  • Growing and Managing your accounts
  • Reporting and providing feedback on channel progress

 

Skills and Qualifications

  • 3+ years experience in sales, preferably within a high-growth technology startup
  • Teacher/Education background is an advantage
  • A proven track record of exceeding targets
  • Familiarity with CRM and pipeline management with an understanding of financial planning and forecasting
  • An undergraduate degree
  • Excellent communication skills
  • The ability to work to tight deadlines and manage multiple projects
  • A strong work ethic with an eagerness to learn
  • An ear for language and an eye for detail
  • Willing to travel 25% of your time

 

We value optimism, collaboration, sense of ownership, the ability to embrace ambiguity, talk-less-do-more attitude, learning from failure, and making the team successful. If you identify with our values and want to contribute to SAM Labs, we’d love to have you.

Key Account Manager UAE

SAM Labs is on the hunt for a passionate Key Account Manager for the United Arab Emirates to join our growing Ed-Tech startup. Based in Dubai, you will be responsible for promoting SAM Labs’ growing education portfolio to schools and teachers across the Gulf.

 

This role reports into the Head of EMEA.

 Responsibilities:

  • Promotion & Representation: promote SAM Labs products to schools across the Gulf, targeting substantial sales growth. This includes carrying out extensive visits and product training. It is envisaged that the successful candidate will be on the road for 3 days per week during the sales season – visiting schools and our distributor; representing SAM Labs at exhibitions, sales conferences, workshop and launch events etc.
  • Distributor relationships: support the Head of EMEA to ensure our local distributor is appropriately targeted and supported – with product training, marketing collateral and KPIs.
  • Reporting: compile a biweekly written report summarising sales, visiting activity, product feedback from customers, teacher training requirements, competitor activity, market developments and planned activity for the next period.
  • CRM: Maintain and enhance the SAM Labs database for the Gulf. This includes detailed and regular reporting on customer visits.
  • Customer Support: providing best-in-class support to schools using SAM Labs across the Gulf.
  • Support to the Head of EMEA: providing such support as may be required. For example, the Educational Consultant may be called upon to assist in the management of high profile adoptions in the region, including at Ministerial level.

 

Skills

  • Fluent spoken and written English
  • Arabic language skills (desirable)
  • UAE driving license (essential)
  • Excellent oral and written communication skills
  • Highly organised
  • Excellent interpersonal skills, including Presentation, PR and Negotiation
  • Strong understanding of the international education industry
  • Digitally literate – proficiency in and enthusiasm for digital learning
  • The ability to build relationships and work collaboratively with a range of different stakeholders, in a fast-paced startup environment

 

We work pretty hard and your thoughts and ideas are likely to be challenged by everyone in the SAM Labs team, including Jacob in design, Michael in software, and David in sales. At the same time, Tak will get you doing sports, Tim will make sure you can have a go at board games and Giulio & Morten will give us plenty of new music to listen to. You will be an integral part of the growing SAM Labs global team.

As a young company, the best way to fare here will be by forming bonds with other employees (who come from completely different disciplines to yours), take initiative to pursue your instincts and ideas, and to drive the company forward. This self-starter dynamic will be particularly key given your Dubai location.

 

We value optimism, collaboration, sense of ownership, the ability to embrace ambiguity, talk-less-do-more attitude, learning from failure, and making the team successful. If you identify with our values and want to contribute to SAM, we’d love to have you.

 

 

VP of Sales

SAM Labs makes the most entertaining smart toys that inspire every child to discover the fun in coding and creating. Our construction kits teach children how to code by combining SAM wireless Bluetooth blocks and SAM digital apps. SAM Labs is one of London’s fastest growing tech start-ups, and is a part of Tech City Upscale, TED, Microsoft Accelerator and Intel Accelerator.

As part of our expansion plans, we now have an exciting opportunity for an experienced VP of Sales to join us at our offices in London and to lead SAM Labs global sales through its next stage of growth.  This is a unique opportunity to join an award-winning VC funded start-up in the EdTech space with a global operation and client base.  This truly is an opportunity for the right person to have a huge impact on the company and in turn, their own career goals.

You will be responsible for growing SAM by driving revenue and leading our sales teams. Reporting to our COO, the VP Sales will lead, mentor and expand our geographical sales teams across EMEA, APAC and Americas.

Key Responsibilities:

  • Devise and execute a global strategy to drive revenue and market share.
  • Maximise sales opportunities by implementing customer and partner business plans.
  • Implementing strategies to meet retention and repeat purchase targets.
  • Build, develop and mentor a high performing sales team across multiple regions.
  • Lead engagement with Government Education bodies to ensure opportunities are presented to work on tenders / bids.
  • Working closely with the product team to improve products, based on market feedback.
  • Deliver and own the forecasting for the education sales channel.
  • Define and implement scalable processes and structures within the sales function. 
  • Be creative, come with ideas and challenge the way we think and do things in Sales.

About you:

  • Strong, demonstrable background of building and leading an International sales force.
  • You are driven to achieve dramatic quarter on quarter growth for a start-up in scale up mode.
  • You are comfortable using multiple systems to produce meaningful reporting data.
  • Familiarity with CRM and pipeline management with an understanding of financial planning and forecasting.
  • You are willing to travel  50% to support the regional sales teams.
  • You are ideally well connected within the Education sector and can provide new opportunities from existing network.
  • You have an agile approach and thrive in a dynamic environment of a start-up.
  • Additional languages desirable
  • Bonus points if you have implemented an Education distribution re-seller model.

At SAM Labs we value optimism, collaboration, a sense of ownership, the ability to embrace ambiguity, talk-less-do-more attitude, learning from failure, and making the team successful. If you identify with our values and want to contribute to SAM Labs, we’d love to hear from you.

 

Sales Executive

SAM Labs makes the most entertaining smart toys that inspire every child to discover the fun in coding and creating. Our kits teach children how to code by combining physical toys, digital apps and mobile games. SAM Labs is one of London’s most exciting edtech startups, and is a part of Tech City Upscale, Go to Grow, [email protected], TED, Microsoft Accelerator and Intel Accelerator.

We are on the hunt for a passionate sales executive to join our growing team in East London. Reporting into the VP of Sales you will be responsible for making sure the general sales team can thrive by providing general administrative support. This is a great opportunity where you get to be involved in all aspects of the sales function with lots of room for your own growth and development!

What you will be doing:

  • Support the sales team with processing quotes and invoices
  • Communicate directly with customers to ensure payments are made in time
  • Assist our BDM’s when signing up to partners by providing administrative support
  • Work closely with our supply chain team to ensure orders are received and shipped on time
  • Arrange support materials and other supplies for events
  • Provide ad hoc support to sales team
  • Assist with training and workshops
  • Pitch and sell SAM Labs at events

You are:

  • An excellent verbal and written communicator and understand the the importance of giving stellar customer service at all times
  • A self starter who needs minimal direction 
  • Highly organised
  • Comfortable in multitasking in a fast paced environment of a start-up
  • A natural problem solver

You have:

  • University degree preferred
  • 1+ years working experience, ideally in a similar role
  • Bonus points if you have start-up experience

We’re a passionate team, and you’ll likely be working with closely with everyone in the whole company! Ester in design, Michael in software, and David in Sales. At the same time, Tak will get you involved in sports, Liz will make sure you have a go at board games and Giulio & Morten will give you plenty of new music to listen to.

Being an integral part of a young company, you’ll form bonds with other employees (who come from completely different disciplines), take initiative to pursue your instincts and ideas, and truly feel the impact of driving the company forward.

We value optimism, collaboration, sense of ownership, the ability to embrace ambiguity, talk-less-do-more attitude, learning from failure, and a drive to making the team successful. If you identify with our values and want to contribute to SAM Labs, we’d love to have you.

 

Head of Sales - UK and Ireland

SAM Labs is one of  the UK’s most exciting EdTech start-ups and is a part of Tech City Upscale, TED, Microsoft Accelerator and Intel Accelerator. We make the most entertaining smart toys that inspire every child to easily discover the fun in coding and creating. Our kits teach children how to code by combining SAM wireless Bluetooth blocks and SAM digital apps.

As part of the company’s global growth, we are expanding our sales team and seek an experienced Business Development Manager for our UK and Ireland region to drive rapid growth within the booming Educational Technology industry.

Your focus will be on developing and growing our business by building relationships, identifying new opportunities, drafting business plans, closing deals, and growing your client accounts. Your combination of strategic thinking and sharp execution, powered by your relentless ambition and energy will help us reach our business goals and in turn ensure you benefit from our commission structure.

You will be a results-driven, growth- obsessed opportunity hunter, who gets their thrills from identifying and capturing new opportunities.

Responsibilities

  • Delivering sales against target.
  • Identifying new business opportunities with distributors.
  • Generating new leads, pitching our products to new clients and closing deals.
  • Delivering consistent month on month revenue growth from new and repeat customers.
  • Managing and prioritising your pipeline.
  • Building proposals suited to clients’ needs with the support of Marketing and Design.
  • Growing and managing your accounts.
  • Reporting and providing feedback on channel progress.
  • Provide best-in-class support to schools using SAM Labs.
  • Gaining customer feedback from visiting schools, exhibitions, sales conferences, workshops and launch event.

Skills and Qualifications

  • Solid sales experience from within a high-growth technology start-up.
  • Teacher/Education background is an advantage.
  • A proven track record of exceeding targets.
  • Familiarity with CRM and pipeline management with an understanding of financial planning and forecasting.
  • Excellent communication skills.
  • The ability to work to tight deadlines and manage multiple projects.
  • A strong work ethic with an eagerness to learn.
  • Willing to travel 50% of your time in territory.

At SAM Labs we value optimism, collaboration, a sense of ownership, the ability to embrace ambiguity, talk-less-do-more attitude, learning from failure, and making the team successful. If you identify with our values and want to contribute to SAM Labs, we’d love to have you.

 

Key Account Manager APAC

SAM Labs makes the most entertaining smart toys that inspire every child to discover the fun in coding and creating. Our kits teach children how to code by combining physical toys, digital apps and mobile games. SAM Labs is one of London’s fastest growing edtech startups, and is a part of Tech City Upscale, Go to Grow, [email protected], TED, Microsoft Accelerator and Intel Accelerator.

We are on the hunt for a passionate Key Account Manager to support our global sales team. Based in Hong Kong, you will be responsible for promoting SAM Labs’ growing education portfolio to schools and teachers across the Asia-Pacific region.

This role reports into the Head of APAC.

Responsibilities:

  • Promotion & Representation: promote SAM Labs products to schools across the whole APAC region, targeting substantial sales growth. This includes carrying out extensive visits and product training. It is envisaged that the successful candidate will be on the road for 3 days per week during the sales season – visiting schools and our exclusive distributor (details below); representing SAM Labs at exhibitions, sales conferences, workshop and launch events etc.
  • Distributor relationships: support the Head of APAC to ensure our local distributor is appropriately targeted and supported – with product training, marketing collateral and KPIs.
  • Reporting: compile a biweekly written report summarising sales, visiting activity, product feedback from customers, teacher training requirements, competitor activity, market developments and planned activity for the next period.
  • CRM: Maintain and enhance the SAM Labs database for China. This includes detailed and regular reporting on customer visits.
  • Customer Support: providing best-in-class support to schools using SAM Labs across the APAC region. 
  • Support to the Head of APAC: providing such support as may be required. For example, the Key Account Manager may be called upon to assist in the management of high profile adoptions in China, including at Ministerial level.

Skills

  • Fluent spoken and written English
  • Chinese language skills (essential)
  • Excellent oral and written communication skills
  • Highly organised
  • Excellent interpersonal skills, including Presentation, PR and Negotiation
  • Strong understanding of the international education industry
  • Digitally literate – proficiency in and enthusiasm for digital learning
  • The ability to build relationships and work collaboratively with a range of different stakeholders, in a fast-paced startup environment
  • Ability to work independently

 

At SAM We value optimism, collaboration, sense of ownership, the ability to embrace ambiguity, talk-less-do-more attitude, learning from failure, and making the team successful. If you identify with our values and want to contribute to SAM, we’d love to have you.

 

Communications Executive - Education

SAM Labs makes the most entertaining smart toys that inspire every child to easily discover the fun in coding and creating.  Our STEAM Kits bring this engaging concept into the classroom with an accessible entry point into logic and problem solving, empowering teachers to engage their students by developing 21st century skills through play.

We are on the hunt for a passionate comms pro to join our tight-knit marketing team in our East London HQ as a Global Communications Executive, Education.  As a Communications Executive you will be responsible for supporting the discovery, standout, credibility and frequency of SAM Labs communications worldwide. You will use your experience, skills and passion to promote our educational products to teachers and students around the world.

This role will report into the VP Marketing.

Responsibilities

  • Develop high quality content and messaging both for specific campaigns and launches, as well as for the broader Education portfolio
  • Contribute to and execute the social media and email content calendars with precision, ensuring optimal timing and reach
  • Develop and sustain the influencer and ambassador strategies by discovering, building and nurturing strong relationships with key education influencers around the world (Twitter influencers, bloggers, noted speakers, etc.)
  • Write copy where required (case studies, website, social media) with the highest standard, keeping the audience needs in mind at all times
  • Coordinate and manage needs for major international, regional and local events (people, processes, content and merchandise)
  • Work with the VP Marketing to implement best practice and processes across all Education communications via owned and earned channels
  • Under the guidance of the VP Marketing, execute the development of customer-centric communications strategies that appeal to the primary audience of teachers.
  • Work closely with our external agencies (PR, brand, content) to support seamless execution
  • Work with the VP Marketing to agree on clear ROI and KPI criteria and assess all communications activities against these
  • Always deliver all communications activities to the highest standards – on time, within budget and meeting agreed objectives with zero errors.

 

You are:

  • Enthusiastic, driven and creative
  • Blessed with a serious attention to details for correcting spelling and asset
  • Able to build relationships and work collaboratively with a range of different internal and external stakeholders
  • Able to thrive in a fast-paced startup environment

 

You have:

  • 1-2 years experience working in communications (PR, social media, copywriting)
  • Familiarity with the Education market and its commercial considerations
  • Excellent writing, presenting, and conversational skills
  • Experience managing campaigns, creating effective customer-focused marketing materials


We work pretty hard and your thoughts and ideas are likely to be challenged by everyone in the team, including Ester in design, Michael in software, and David in sales. At the same time, Tak will get you doing sports, Liz will make sure you can have a go at board games and Giulio & Morten will give us plenty of new music to listen to.

As a young company, the best way to fare here will be by forming bonds with other employees (who come from completely different disciplines to yours), take initiative to pursue your instincts and ideas, and to drive the company forward. We value optimism, collaboration, sense of ownership, the ability to embrace ambiguity, talk-less-do-more attitude, learning from failure, and making the team successful. If you identify with our values and want to contribute to SAM Labs, we’d love to have you.

 

Head of Sales - APAC (Hong Kong)

Head of Sales – APAC – Based Hong Kong or Singapore

SAM Labs is one of the UK’s fastest growing EdTech start-ups, and is a part of Tech City Upscale, TED, Microsoft Accelerator and Intel Accelerator. We make the most entertaining smart toys that inspire every child to easily discover the fun in coding and creating. Our kits teach children how to code by combining SAM wireless Bluetooth blocks and SAM digital apps.

As part of the company’s global growth, we are expanding our sales team and seek an experienced Business Development Manager for our APAC region to drive rapid growth within the booming Educational Technology industry. 

The role can be based in either Hong Kong or Singapore and your focus will be on developing and growing our business by building relationships, identifying new opportunities, drafting business plans, closing deals, and growing your APAC accounts. Your combination of strategic thinking and sharp execution, powered by your relentless ambition and energy will help us reach our business goals and in turn ensure you benefit from our commission structure.

You will be a results-driven, growth- obsessed opportunity hunter, who gets their thrills from identifying and capturing new opportunities 

Responsibilities

  • Delivering sales against target.
  • Identifying new business opportunities with distributors.
  • Generating new leads, pitching our products to new clients and closing deals.
  • Delivering consistent month on month revenue growth from new and repeat customers.
  • Managing and prioritising your pipeline.
  • Building proposals suited to clients’ needs with the support of Marketing and Design.
  • Growing and Managing your accounts.
  • Reporting and providing feedback on channel progress.
  • Managing APAC account manager in China

Skills and Qualifications

  • Solid sales experience from within a high-growth technology start-up.
  • Teacher/Education background is an advantage.
  • Must be able to speak fluent English, and Mandarin or other APAC languages desirable.
  • A proven track record of exceeding targets.
  • Familiarity with CRM and pipeline management with an understanding of financial planning and forecasting.
  • Excellent communication skills.
  • The ability to work to tight deadlines and manage multiple projects.
  • A strong work ethic with an eagerness to learn.
  • Willing to travel 50%+% of your time in territory.

At SAM Labs we value optimism, collaboration, a sense of ownership, the ability to embrace ambiguity, talk-less-do-more attitude, learning from failure, and making the team successful. If you identify with our values and want to contribute to SAM Labs, we’d love to have you.

Recruiter? Please read our note to recruiters here.